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If you have problems with logging in, please check the following:
Please note that both the user name and password are case sensitive so you must enter them exactly as given.
The use of family register and other restricted services does not require cookies but browsing is made easier by saving so called session cookies e.g. from the last searched family member so that it is possible to return to recently accessed pages. To be able to benefit from these features, the browser must allow use of "cookies". Cookies are pieces of information saved on your computer's hard disk.
You can check your browser's cookie settings by doing the following (the default for all modern browsers is that the kinds of cookies used e.g. on this site are allowed, so if you know that you have not changed the default settings, you can ignore the following):
Microsoft Internet Explorer (version 9): Open the menu by holding the Alt key and click Tools, or click the Tools icon on the right of the address line and choose Internet options, then click the Privacy tab and ensure that the slider control is not at a setting higher that Medium High (settings stronger than this block the kind of cookies that are used on this site).
Safari (Mac-version 5.1.4): From the Safari menu, click Preferences, then click Privacy and from the Block cookies group choose From third parties and advertisers.
NOTE: You can log out from the member services pages simply by closing the browser windows. Your login information is not saved anywhere so you need to enter your user name and password each time a session is lost.
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